Put Your Passion to Work!

Lawrence Humane Society employees are a dedicated group of people committed to animal welfare. We value innovation, compassion, and excellence, and are always looking to add talented individuals to our team!

In addition to competitive salaries, we offer a comprehensive benefits package to our full-time staff members. Our benefits are designed to help our staff lead healthy and rewarding lives. They include:

  • Health insurance
  • Voluntary supplemental insurance programs
  • Vacation and sick time*
  • Discounts on pet medication, food, and limited veterinary services*

*Benefits offered to part-time employees (minimum 20 hours/week)

Open Positions

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Reports to: Director of Operations

Classification:  Hourly, Non-Exempt; Full-Time

Position Summary:  Assists in finding quality, caring homes for adoptable animals based on information obtained through discussion and counseling of potential adopters.

Key Duties:

  • Providing extraordinary service to the Lawrence Humane Society customers that visit or call to inquire about our services and programs.
  • Actively engaging members of the public from the moment they arrive or call, assisting and answering any questions.
  • Counseling prospective adopters to match the appropriate animal to the adopter(s) and educating them on proper care for that species in general.
  • Informing customers of the medical treatment the animals have received: i.e., shots, deworming, spay or neuter surgery, etc., educating them on necessary future veterinary care, and encouraging them to opt-in to available programs and services.
  • Handling dogs, cats, and occasionally other animals of all sizes, ages, temperaments and needs safely and appropriately.
  • Providing all animals with appropriate housing, food, water, bedding, toys and other mental stimulation and enrichment.
  • Cleaning kennels and adoptions area daily to ensure the facility is clean and sanitized at all times.
  • Monitoring health of animals and rapidly identify any health issues and report to medical staff immediately.
  • Fielding calls using a multi-line phone system and transfer calls to proper departments.
  • Counseling callers or in-person patrons in regards to their situations with the utmost respect and understanding.
  • Fielding inquiries from public regarding animal behavior, training, and providing options as necessary.
  • Displaying strong organizational skills and follows through on job assignments.
  • Exercising good judgement when it comes to handling multiple tasks, ensuring the immediate tasks take priority.
  • Participating in stress and disease reduction efforts through adherence to Standard Operating Procedures.
  • Ensuring all animals are clearly and consistently marked with accurate, up-to-date, easy to read information.
  • Using shelter database and employee communication systems to keep accurate animal inventory, write animal behavior and other memos, submit medical exam requests, place holds on animals.
  • Processing adoptions and related paperwork on a daily basis, collecting adoption fees, issuing receipts for the collection of fees, and maintaining records of adoption sales transactions, with a positive attitude.
  • Offering help to team members when needed.
  • Other duties as assigned.

Required: High School Diploma or completion of G.E.D. equivalency; Effective written and verbal communication skills; No allergies to animals or chemical cleaning agents

Skills/Abilities/Knowledge: Experience in customer service prefered; knowledge of basic animal handling; basic knowledge of Windows-based computer software; basic knowledge of google applications; proven ability to work in a team environment with a variety of people

Physical Demands & Work Environment: Work is performed in a kennel environment with regular exposure to high noise levels, chemical cleaning agents, animal dander, and wet floors. Exposure to the elements when working outdoors. Exposure to potentially aggressive and dangerous animals and animal bites and scratches. Work requires walking, standing, bending, scrubbing, and reaching up to 10 hours a day, plus moving/walking dogs and lifting up to 40 pounds without assistance. Daily duties require reading and following instructions; using a computer workstation; wearing a portable radio and headset. Driving may be required.

This job description provides a general understanding of the position and nature of work, but is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions related to this position. Lawrence Humane Society is an at-will employer. The employee or employer may terminate employment at any time, without cause.

Updated: May 2017