Put Your Passion to Work!

Lawrence Humane Society employees are a dedicated group of people committed to animal welfare. We value innovation, compassion, and excellence, and are always looking to add talented individuals to our team!

In addition to competitive salaries, we offer a comprehensive benefits package to our full-time staff members. Our benefits are designed to help our staff lead healthy and rewarding lives. They include:

  • Health insurance
  • Voluntary supplemental insurance programs
  • Vacation and sick time*
  • Discounts on pet medication, food, and limited veterinary services*

*Benefits offered to part-time employees (minimum 20 hours/week)

Open Positions

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Reports to: Admissions Manager

Classification: Hourly, Non-Exempt, FT or PT, Regular

Position Summary: Processes all incoming animals; provides customer service to the public; works to reunite animals with their owners; counsels members of the public on pet retention resources; sets appointments for relinquished animals; cleans Admissions areas as assigned.

Admissions Duties:

  • Assist customers with admitting found animals
  • Assist customers in finding their lost pets
  • Answer phones, emails, and voicemails in a professional and timely manner
  • Counsel pet owners on resources available for aid with keeping their pets
  • Schedules appointments for pet surrender or service appointments
  • Assist animal control officers with admitting animals
  • Coordinate with animal control officers when returning animals to their owners as necessary
  • Assist the public with reclaiming their animals
  • Receive money and create receipts for transactions (fees, donations, merchandise, etc.)
  • Data entry of animal and person information
  • Clean and disinfect kennels
  • Represent Lawrence Humane Society in a courteous and professional manner at all times; provide excellent customer service to volunteers and guests
  • Follow all workplace safety rules; actively promote a safe work environment; take immediate action to prevent or address any safety hazard; report workplace injuries and near-misses
  • Follow all Lawrence Humane Society disease prevention protocols
  • Perform other duties as assigned

Required: High School Diploma or completion of G.E.D. equivalency; Effective written and verbal communication skills; No allergies to animals or chemical cleaning agents

Skills/Abilities/Knowledge: Experience in customer service prefered; knowledge of basic animal handling; basic knowledge of Windows-based computer software; basic knowledge of google applications; proven ability to work in a team environment with a variety of people

Physical Demands & Work Environment: Work is performed in a kennel environment with regular exposure to high noise levels, chemical cleaning agents, animal dander, and wet floors. Exposure to the elements when working outdoors. Exposure to potentially aggressive and dangerous animals and animal bites and scratches. Work requires walking, standing, bending, scrubbing, and reaching up to 10 hours a day, plus moving/walking dogs and lifting up to 40 pounds without assistance. Daily duties require reading and following instructions; using a computer workstation; wearing a portable radio and headset. Driving may be required.

This job description provides a general understanding of the position and nature of work, but is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions related to this position. Lawrence Humane Society is an at-will employer. The employee or employer may terminate employment at any time, without cause.

Updated: May 2017

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Reports to: Director of Operations

Classification:  Hourly, Non-Exempt; Full-Time

Position Summary:  Assists in finding quality, caring homes for adoptable animals based on information obtained through discussion and counseling of potential adopters.

Key Duties:

  • Providing extraordinary service to the Lawrence Humane Society customers that visit or call to inquire about our services and programs.
  • Actively engaging members of the public from the moment they arrive or call, assisting and answering any questions.
  • Counseling prospective adopters to match the appropriate animal to the adopter(s) and educating them on proper care for that species in general.
  • Informing customers of the medical treatment the animals have received: i.e., shots, deworming, spay or neuter surgery, etc., educating them on necessary future veterinary care, and encouraging them to opt-in to available programs and services.
  • Handling dogs, cats, and occasionally other animals of all sizes, ages, temperaments and needs safely and appropriately.
  • Providing all animals with appropriate housing, food, water, bedding, toys and other mental stimulation and enrichment.
  • Cleaning kennels and adoptions area daily to ensure the facility is clean and sanitized at all times.
  • Monitoring health of animals and rapidly identify any health issues and report to medical staff immediately.
  • Fielding calls using a multi-line phone system and transfer calls to proper departments.
  • Counseling callers or in-person patrons in regards to their situations with the utmost respect and understanding.
  • Fielding inquiries from public regarding animal behavior, training, and providing options as necessary.
  • Displaying strong organizational skills and follows through on job assignments.
  • Exercising good judgement when it comes to handling multiple tasks, ensuring the immediate tasks take priority.
  • Participating in stress and disease reduction efforts through adherence to Standard Operating Procedures.
  • Ensuring all animals are clearly and consistently marked with accurate, up-to-date, easy to read information.
  • Using shelter database and employee communication systems to keep accurate animal inventory, write animal behavior and other memos, submit medical exam requests, place holds on animals.
  • Processing adoptions and related paperwork on a daily basis, collecting adoption fees, issuing receipts for the collection of fees, and maintaining records of adoption sales transactions, with a positive attitude.
  • Offering help to team members when needed.
  • Other duties as assigned.

Required: High School Diploma or completion of G.E.D. equivalency; Effective written and verbal communication skills; No allergies to animals or chemical cleaning agents

Skills/Abilities/Knowledge: Experience in customer service prefered; knowledge of basic animal handling; basic knowledge of Windows-based computer software; basic knowledge of google applications; proven ability to work in a team environment with a variety of people

Physical Demands & Work Environment: Work is performed in a kennel environment with regular exposure to high noise levels, chemical cleaning agents, animal dander, and wet floors. Exposure to the elements when working outdoors. Exposure to potentially aggressive and dangerous animals and animal bites and scratches. Work requires walking, standing, bending, scrubbing, and reaching up to 10 hours a day, plus moving/walking dogs and lifting up to 40 pounds without assistance. Daily duties require reading and following instructions; using a computer workstation; wearing a portable radio and headset. Driving may be required.

This job description provides a general understanding of the position and nature of work, but is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions related to this position. Lawrence Humane Society is an at-will employer. The employee or employer may terminate employment at any time, without cause.

Updated: May 2017

Apply Now

Reports to: Assistant Director of Operations

Classification:  Hourly, Non-Exempt; Full-Time

Position Summary:  Responsible for daily animal care and kennel sanitation, provides customer service to the community service and volunteers.

Cleaning Duties:

  • Must be able to work in all areas of the shelter (Cats, Dogs, Isolation, Floating, etc.)
  • Clean and disinfect kennels and cages thoroughly, completely, and in a timely manner
  • Wash and disinfect dishes
  • Process laundry and keep laundry machines clean and in use until laundry is finished
  • Clean, disinfect, and organize workrooms
  • Empty trash cans and put trash in the dumpster
  • Maintain inventory of supplies and stock donations
  • Perform general housekeeping duties and help maintain the facility and grounds in a clean and orderly manner
  • Follow all disease control protocols

Animal Care Duties:

  • Ensure animals have access to appropriate types and amount of food and water
  • Monitor animal health; identify and immediately report illness or injury concerns to supervisor
  • Monitor animal behavior and immediately report signs of aggression or stress
  • Ensure animals are collared and tagged
  • Ensure proper kennel enrichment and exercise
  • Become familiar with animals and their personalities
  • Promote humane animal treatment and positive reinforcement training techniques

Record-Keeping Duties:

  • Ensure cage cards and cage signage are complete, visible, and neatly arranged on cages
  • Ensure all animals’ Chameleon records are up-to-date
  • Ensure all records are completed thoroughly (such as feeding charts and behavior charts)

People Care Duties:

  • Assist owners looking for lost pets
  • Must seek supervisory assistance when having issues with customers and/or coworkers.

General Duties:

  • Represent Lawrence Humane Society in a courteous and professional manner at all times
  • Provide excellent customer service to external and internal customers. 
  • Promptly report lost or broken equipment needs to supervisor
  • Must train and assist community service and volunteers in areas that are approved by supervisors
  • Promptly report items that need to be ordered to supervisor (i.e. gloves, etc.)
  • Follow all workplace safety rules; Actively promote a safe work environment; Take immediate action to prevent or address any safety hazard; Report workplace injuries and near-misses
  • Respond promptly to requests for assistance in all areas of the shelter (must acknowledge by radio you heard the request first.)
  • Must follow all policies and procedures in the Employee Handbook as well as other procedures announced by management.

Required: High School Diploma or completion of G.E.D. equivalency; Effective written and verbal communication skills; No allergies to animals or chemical cleaning agents; Willingness to assist/perform euthanasia of animals, administer injections & medications.

Skills/Abilities/Knowledge: Experience in the veterinary hospital, animal shelter, or kennel field preferred; experience working for a nonprofit organization or Associate’s or Bachelor’s Degree in related field preferred; knowledge of basic animal handling, behavior and health preferred; basic knowledge of Windows-based computer software; basic knowledge of Google applications and/or Chameleon Software; proven ability to work in a team environment with a variety of people; strong customer service skills.

Physical Demands & Work Environment: Work is performed in a kennel environment with regular exposure to high noise levels, chemical cleaning agents, animal dander, and wet floors. Exposure to the elements when working outdoors. Exposure to potentially aggressive and dangerous animals and animal bites and scratches. Work requires walking, standing, bending, scrubbing, and reaching up to 10 hours a day, plus moving/walking dogs and occasionally lifting up to 50 pounds without assistance. Daily duties require reading and following instructions; using a computer workstation; wearing a portable radio and headset. Driving may be required.

This job description provides a general understanding of the position and nature of work, but is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions related to this position. Lawrence Humane Society is an at-will employer. The employee or employer  may terminate employment at any time, without cause.

Updated: April 2017